Lucid Dermatology

PRIVACY & COOKIE POLICY

Privacy Policy

At Lucid Dermatology, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, as well as your rights regarding your information when you visit our website, use our services, or opt in to receive communications, including SMS messages.


Standard Messaging/Website Privacy Policy for Patients/Clients

Please note this Privacy Policy (“Privacy Policy”) does not apply to Protected Health Information (PHI) that is subject to privacy regulations under the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). We separately address how your PHI is handled in our Notice of Privacy Practices, available at each office location or online.

The information contained in this document does not constitute medical or healthcare advice. It is not a substitute for professional medical advice. Always consult a qualified healthcare provider regarding any medical condition.


Collection of Personal Information You Submit

When you use our website, services, or messaging program, we may collect personal information you voluntarily provide, including when you:

  • Submit a form
  • Book an appointment
  • Contact us via phone, email, or SMS
  • Register for events or services

This information may include:

  • Name
  • Email address
  • Telephone number
  • Zip code
  • Any additional details you choose to provide

Providing this information is voluntary but may be required to access certain services.


Automatically Collected Information

We and our service providers may collect certain information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referring URLs

We use cookies and analytics tools to improve performance and user experience. You may disable cookies in your browser settings, though some features may not function properly.


Use of Personal Information

We use your information to:

  • Provide requested services and information
  • Schedule and manage appointments
  • Communicate with you (email, phone, and SMS where consent is given)
  • Improve website functionality and user experience
  • Maintain security and prevent fraud

We may send administrative or service-related communications even if you opt out of marketing messages.


SMS Messaging Program

By providing your phone number and opting in, you agree to receive text messages from Lucid Dermatology.

Program Name: Lucid Dermatology Messaging Program

Description: Messages may include appointment reminders, confirmations, follow-ups, and occasional service-related updates.

Message Frequency: Varies based on your interaction with our services.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.

We do not sell, rent, or share your SMS opt-in data or consent with third parties for marketing purposes.

Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.

Help Instructions:
Reply HELP for assistance.

Support Contact:
Phone: (929) 229-2189
Email: hello@luciddermatology.com

For full messaging terms, please review our Terms and Conditions.


Disclosure of User Information

We may disclose your information:

  • To service providers and vendors supporting our operations
  • To comply with legal obligations or law enforcement requests
  • In connection with business transactions (e.g., merger or sale)
  • To protect safety, security, or prevent fraud

We do not sell or rent your personal information.


Information Security

We implement reasonable safeguards to protect your data. However, no internet transmission is completely secure, and users provide information at their own risk.


Data Storage

All data is stored in the United States and subject to applicable U.S. laws.


Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

Lucid Dermatology
87-16 Avon St
Jamaica Estates, NY 11432

Email: hello@luciddermatology.com
Phone: (929) 229-2189
Phone: (929) 223-7740


Consent

By using our website, services, or messaging program, you consent to this Privacy Policy.


Terms & Conditions

SMS Terms & Conditions

By opting into the Lucid Dermatology Messaging Program, you agree to receive recurring automated text messages related to your appointments, services, and care.

  • Message frequency varies
  • Message and data rates may apply
  • Consent is not a condition of purchase

You may opt out at any time by replying STOP.
For assistance, reply HELP.

For support, contact:
Phone: (929) 229-2189
Email: hello@luciddermatology.com